delivery/returns

Orders will be dispatched Tuesday's and Friday’s, orders received by 12 noon on a dispatch day will be shipped that day otherwise they will be dispatched on the next delivery, unless otherwise notified via the website

All UK parcels will be sent using Hermes as it reduces contact making it safer for our staff and customers.

 

 

 

Postage, Packing and Handling Charges per order :

  • UK £3.50 
  • UK orders over £20 - Free delivery
  • Europe £10.00 - Airmail
  • Rest of the World £20.00 - Airmail

 

Returns

If you are not completely satisfied with your purchase it may be exchanged or returned for refund with your original packing in 'New' condition within 21 days. We reserve the right to decline any return or exchange where the product is not in 'New' condition.  Please email info@redvenom.co.uk for a returns form

Consumer right to cancel

You have 8 working days from receipt of goods to cancel, upon which the goods must be returned in ‘New’ condition. Should you wish to cancel you must inform us via email at info@redvenom.co.uk and we will email you a returns form. All goods must be returned within 21 days from the cancellation date.

  • 'New' means the complete unused, undamaged product in the original undamaged packaging.
  • It is the consumer’s responsibility to pay the return costs incurred.